Protecting Your Customer Information

At Aistech Solution, we understand that both our customers and vendors entrust us with sensitive information. This Vendor Privacy Policy outlines how we handle customer data that you, the vendor, collect through our platform.

Information You Collect:

As a vendor on our platform Aistech Solution, you may collect customer information during the sales process. This might include:

• Order Information: Details like customer names, shipping addresses, and email addresses related to their orders placed through your store at aistech.in
• Payment Information: Depending on your setup, you might receive a portion of customer payment details if directly processed through aistech.in .
• Communication Records: Any communication you have with customers through our aistech.in messaging system.

Your Responsibilities:

• You are responsible for complying with all applicable privacy laws and regulations regarding the customer data you collect from aistech.in
• You must have a clear and accessible privacy policy on your vendor store page that outlines how you collect, use,and disclose customer information.
• You must obtain customers’ consent before collecting, using, or disclosing their personal information beyond what is necessary to fulfill their orders.
• You must implement appropriate security measures to protect customer data from unauthorized access, disclosure,alteration, or destruction.
• You are responsible for addressing any customer inquiries or complaints related to their privacy.

Our Role:

• We provide a platform for vendors to sell their products and services and may collect some customer information for order processing and platform functionality. We will share relevant customer data with you to fulfill orders.
• We have security measures in place to protect customer data within our platform.
• We will not use customer data you collect for any purpose other than facilitating your sales on our platform.

Important Note:

• Payment Information: We encourage you to utilize our secure payment processing system whenever possible. If you choose to collect payment information directly, you are solely responsible for ensuring its security and compliance with relevant regulations.
• Data Sharing: We will not share customer data with any third-party vendors outside of those necessary for platform operation (e.g., payment processors).

Compliance and Enforcement:

We reserve the right to take appropriate action, including suspension or termination of your vendor account, if you violate this Vendor Privacy Policy or applicable laws.

Changes to this Policy:

We may update this Vendor Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our platform.

Contact Us:

If you have any questions about this Vendor Privacy Policy, please contact us at hi@aistech.in