At aistech.in, your trust is our priority. We understand the importance of safeguarding your personal information and are committed to being transparent about how we collect, use, and protect your data. This Privacy Policy outlines how we handle your information and empowers you with choices.

What Information Do We Collect?

We collect information to provide a smooth and secure shopping experience. Here’s what we gather:

  • Account Information: When you create an account, we collect details like your name, email address, phone number (optional), and shipping/billing address.
  • Order Information: To process your purchases, we gather information about your orders, including products purchased, prices, payment methods, and shipping details.
  • Usage Information: We track how you interact with our platform, such as browsing history, search terms, product interactions, and (if applicable) location data to improve recommendations and personalize your experience.
  • Communication Preferences: We record your preferences for receiving promotional emails or updates.

How We Use Your Information:

The information we collect is used for various purposes, always aimed at enhancing your shopping experience:

  • Account Management: Create and manage your account, process orders, and provide customer service.
  • Personalization: Recommend products based on your preferences and browsing history.
  • Fraud Prevention: Safeguard your account and transactions from unauthorized activities.
  • Marketing and Communication: If you opt-in, we may send you promotional offers, updates, and surveys.

Who We Share Your Information With:

We share your information with trusted partners who help us operate efficiently:

  • Payment Processors: To securely process your transactions.
  • Logistics Providers: To fulfill your orders effectively.
  • Marketing Partners: (Only with your consent) to deliver targeted advertising or personalize your experience.

Your Control Over Your Information:

We empower you to manage your data:

  • Access and Update Details: You can access and update your account information at any time.
  • Communication Preferences: Unsubscribe from marketing emails with the “unsubscribe” link at the bottom.
  • Data Deletion Request: Submit a request to delete your personal information (subject to legal and operational limitations).

Safeguarding Your Information:

We employ robust security measures to protect your information, including:

  • Secure data storage with encryption.
  • Regular security audits and system updates.
  • Access controls and user authentication for authorized personnel only.

Children’s Privacy:

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us for immediate removal.

Changes to This Policy:

We may update this Privacy Policy periodically. We will notify you of any changes by posting the revised version on our platform.

Contact Us:

If you have any questions about this Privacy Policy or our data practices, please contact us at hi@aistech.in

Additional Information:

We encourage you to review this Privacy Policy regularly to stay informed about our data practices.

By using our e-commerce platform, you agree to the terms of this Privacy Policy.