Hassle-Free Returns & Refunds at aistech.in

We want you to be completely satisfied with your purchases from aistech.in. If, for any reason,you’re not happy with your order, we offer a simple and straightforward return and refund policy.

Returns:

  • You are eligible to return most unused and unopened items within 7 days of your purchase date & its subjective.
  • Certain items, such as perishable goods or items with hygiene considerations, may be excluded from returns. These exclusions will be clearly marked on the product page.
  • To initiate a return, please visit our Returns Portal and follow the easy instructions. You will be able to generate a return label and track the status of your return.

Refunds:

  • Once we receive your returned item and verify it meets our return criteria, we will issue a full refund to the original payment method within 10 business days.
  • Shipping costs for returns will be covered by Aistech, if the return is due to our error (e.g., incorrect item shipped).
  • For non-faulty item returns, the original shipping cost will be deducted from your refund.

Important Notes:

  • Please ensure all returned items are in their original packaging, with tags attached (if applicable) and in a re-saleable condition.
  • We recommend using a trackable shipping method for your return to ensure safe delivery.
  • Original shipping costs are non-refundable unless the return is due to our error.

Exchanges:

Currently, we offer exchanges only in few products and services, we don’t offer direct exchanges. However, you can simply return your unwanted item and use your refund to purchase the desired replacement.

Warranty Claims:

For products with a manufacturer’s warranty, please refer to the warranty information provided with the product. You may need to contact the manufacturer directly for warranty claims.

Questions?

If you have any questions about our return and refund policy, please don’t hesitate to contact our friendly customer service team at our Contact Us Page. We’re always happy to help!

By placing an order with aistech.in, you agree to the terms of this return and refund policy.